Contact Moness Resort
Telephone:
01887 822 100
Email:
reception@moness.com
Our Address:
Moness Resort
Crieff Road,
ABERFELDY
PH15 2FS
Frequently Asked Questions
Read on to find out the nitty gritty about your stay at Moness, from check in times to resort guides, here are our most Frequently Asked Questions.
If you can’t find what you are looking for, please contact our team vis phone or email.
How Do I Get to Moness Resort?
Our address is: Moness Resort, Crieff Rd, Aberfeldy PH15 2FS. The entrance to the resort is on the A826 (Crieff Road) just South of Aberfeldy. The plus code is: J48Q+84 Aberfeldy and the grid coordinates are: 56.61585, -3.86198. Please take care that some satellite navigation devices direct you to Moness Crescent which is behind our resort and there is no access from here.
What Are Your Book Direct Benefits?
- 10% off rates booked via our website using the promo code BOOKDIRECT
- Best rate guarantee
- Priority allocation
- 15% off food purchases that are not already included within your accommodation package
- Entry into our quarterly prize draw
Terms and conditions apply and full details can be found here.
Where Do I Check-in?
We ask all of our guests to visit our reception upon arrival, where our team will warmly welcome you and provide essential resort information. This is also a great opportunity to ask any questions or make spa and dining reservations. During this time, we will take a £50 pre-authorisation fee from your payment card. This secures funds for any payments due upon your departure and allows for any spend during your stay to be conveniently charged back to your room. Any unused funds will be returned by your bank within a day or two of your departure.
What Time is Check-in and Check-out?
You can check-in on the day of your arrival from 4pm for our self-catering accommodation and 3pm for hotel breaks but you are welcome to arrive earlier and make use of all of the resort facilities.
Check out is at 10am on your day of departure for self catering guests and 11am for hotel guests.
Is There Parking?
Yes, we have plenty of free parking spaces at the entrance to our main resort reception as well as one allocated space per self catering apartment/cottage.
Coach parking can also be accommodated.
Are Pets Allowed?
We do have some pet friendly self catering accommodation but in consideration for other guests (e.g. those with allergies) dogs are only allowed in our special, designated pet friendly cottages. Our pet friendly accommodation can booked in advance, either via our direct website or over the phone
Both of our restaurants are dog-friendly too so you can enjoy a cosy lunch spot or evening meal in the company of your four-legged friend.
Is There Any Accessible Accommodation?
Yes, we have a small number of accessible hotel and self catering cottages available. If you require accessible accommodation, please do call or email our Reception team to discuss and make your reservation.
Can I Change the Bed Configuration of My Rooms?
Most of our hotel and self catering accommodation allow for you to choose your preference between twin or double bed configurations. However, please note that our Standard Hotel rooms can only be arranged as a double Please contact our Reception team via reception@moness.com detailing your name, booking reference date and stay dates to be able to organise this ahead of your arrival at the resort.
Do You Provide Cots and Highchairs?
Yes, both cots and highchairs can be secured for your accommodation in advance when selecting these free of charge within the website booking process. If you have already made your reservation, please email reception@moness.com with your name, booking reference number and stay dates to organise your requirement in advance.
Do You Accept Cash Payments?
Moness is a cashless resort and we take most common credit/debit cards as well as Apple and Google Pay.
Can I Visit For the Day?
Yes, please do! We welcome everyone to enjoy our choice of restaurants and bars as well as our spa and leisure facilities. Access to our leisure facilities costs £10 per adult and £5 per child (to be paid at reception when you arrive).
E-Bike Charging?
For the safety of all our guests, charging of e-bike batteries is not permitted anywhere on site due to the increased fire risk. We appreciate your understanding and cooperation.
