Privacy Policy


GDPR & Privacy Policy


Because your privacy is important to us, we operate by these principles:

Data protection notice - information about how your personal data might be used when you visit this website. Cookies information - information about cookies and our website, including how to opt-out.

Data Protection Notice

One of your rights under EU law is that you must be informed when your personal data - also known as personal information - is processed (collected, used, stored) by any organisation. You also have the right to know the details and purpose of that processing.

Some of the services offered on our website require the processing of your personal data. In such cases, links are available on those pages directing you to the specific information about the processing contained in the relevant data protection notices.

Here we give you a general overview of some of the ways this website processes your personal data including the use of cookies and social media.

Your personal data and our website

1. We explicitly ask when we need information that personally identifies you ("Personal Information"). For example, if you wish to register as a member of we ask you for your name and email address. We use your email address to verify your identity, protect against fraud and to contact you regarding Moness Country Club. We provide your Personal Information to necessary third-party service providers when you reserve or purchase travel services. We also use your Personal Information to operate Moness Country Club and, occasionally, to inform you of new features, services, and products from Moness Country Club and it’s associated companies. 2. We may use your personal information to send you information on company updates, other services and products available from us and companies under our control which may be of interest to you. This information will be sent either directly to you Moness Country Club and companies under our control or on our behalf by third parties. We also use your email address to send you updates about your account.

We may use URL information we collect to help direct advertising to you that is more likely to be of interest to you. If you do not wish to receive such offers from Moness Country Club or have your personal information used in any of the ways outlined above you may opt out by indicating as appropriate on the member registration page.

3. All personal information that we collect about you will be recorded, used, and protected by us in accordance with all applicable GDPR legislation and policies. We may use this information that you provide us via direct bookings and filling out of forms on Moness.com, along with other information that we obtain from our dealings with you or which we receive from other Third Party Organisations.

We will then contact you with relevant information under the basis of ‘legitimate interest’ as a past booker of the resort, a guest or person wanting to recieve our regular email communications. 4. Under certain conditions outlined in law, we may disclose your information to third parties, (such as the European Anti-Fraud Office, the Court of Auditors, or law enforcement authorities) if it is necessary and proportionate for lawful, specific purposes. 5. You have the right to access your personal information, to have it corrected and the right to recourse; at any time if you believe your data protection rights have been breached; 6. At present, Moness Country Club holds its records of Personal Information for all our operations in the UK. Cookies Cookies are short text files stored on a user’s device (such as a computer, tablet or phone) by a website. Cookies are used for the technical functioning of a website or for gathering statistics. Cookies are also typically used to provide a more personalised experience for a user for example, when an online service remembers your user profile without you having to login. When you visit our website, we may collect some data on your browsing experience such as your IP address, the website page you visited, when you visited and the website page you were redirected from. This information is used to gather aggregated and anonymous statistics with a view to improving our services and to enhance your user experience. When you visit the this website, we will keep the browser history of your visit for a maximum of 13 months. This information will then be deleted. Should you wish to opt your data out of our anonymised, aggregated statistics, you can do so here. Read our cookies information for more information about the types of cookies this website uses. Social Media We use social media to present our work through widely used and contemporary channels. Our use of social media is highlighted on this website. For instance, you can watch videos, which we upload to our YouTube and Vimeo pages and follow links from our website to Google, Twitter, Facebook and LinkedIn. Cookies are not set by our display of social media buttons to connect to those services when our website pages are loaded on your computer (or other devices) or from components from those services embedded in our web pages. Each social media channel has their own policy on the way they process your personal data when you access their sites. For example, if you choose to watch one of our videos on YouTube, you will be asked for explicit consent to accept YouTube cookies; if you look at our Twitter activity on Twitter, you will be asked for explicit consent to accept Twittercookies; the same applies for Google, Facebook and LinkedIn. If you have any concerns or questions about their use of your personal data, you should read their privacy policies carefully before using them.

Which kinds of personal data does the website process?
We process the personal data submitted by website visitors. This will include names, contact details as well as the content of the allegations (insofar as the latter qualify as personal data). Who may receive my personal data? The case file containing your personal data is accessible to relevant members of our staff. All access to case files is logged. What are my rights? You are entitled to access the personal data we holds about you and to have them rectified where necessary. In certain cases, you also have the right to have your data blocked or erased or to object to their processing. For more information, please see Articles 13 to 19 of the Regulation. To exercise any of these rights, please contact us using our contact form. We will reply within three months. Please note that in some cases restrictions under Article 20 of the Regulation may apply. How long do you keep my data? We keep log files - including your personal data - for up to two years. Who can I contact? You can contact us as follows: iinfo@moness.com You can find complete contact information on website contact page. Cookies We use cookies on our website for its technical functioning and for gathering statistics. A cookie is a small piece of data that a website stores on the visitor’s computer or mobile device. The table on this page lists the cookies that this website uses and describes their purpose. You will also find some more detail here about cookies relating to our social media channels and Google Analytics, the service we use for our statistics.
Social media cookies
We use social media platforms. Our presence in the Twitter, Facebook, Google, YouTube and LinkedIn communities strengthens our online presence and visibility. The website does not set cookies with the display of links to our social media channels when you are browsing our website; You can watch videos, which we upload (embed) to our YouTube page. You can also follow links from our website to social media platforms; In order to watch an video on our website, a message will alert you that you need to accept YouTube cookies to do so. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube until you consent to YouTube cookies;
Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we points out that if you do this, you may not be able to use the full functionality of this website. Opting out By default, the browsing experience of website visitors is tracked by Google Analytics in order to produce anonymised statistics. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en. Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).
Do not track preferences
Do not track is a function that allows visitors to opt out from being tracked by websites for any purpose including the use of analytics services, advertising networks and social platforms. Do not track options are available in a number of browsers including: Firefox Chrome Safari Opera If you enable do not track in your web browser, Google Analytics will respect your choice. You will not be tracked. This is in addition to you opting-out of the aggregation and analysis of data for our website statistics; If you have disabled all cookies from your browser, we will still collect some general data about your browsing (e.g. a record of a visitor to our website) but they will be less accurate and your visit will not be tracked.



Our App

THE DIFFERENT TYPES OF DATA COLLECTED:
What we collect - General:

We store all the content for our App built on third-party storage services in the cloud. This includes anything you add/upload through the App (e.g. images, text content, logos etc.) to appear in the App.

How we use it:

Any content you upload for the App immediately becomes part of the public domain, and might be indexed through search engines. As such, it is up to you to make sure that you have explicit permission for any content you upload.  We are responsible for ensuring that the content is stored securely through the third-party cloud storage service. We may sometimes modify the content upon explicit directions, as defined in the Terms and Conditions.


What we collect - account registration data:

In some cases, we may wish to restrict access to some functionalities in the app, and only allow access to those features upon the App User registering an account. Through the account registration process, we collect the App Users email address, name, and title (e.g. Miss, Mr).

How we use it:

This data is controlled by Moness and used solely by us. We use this information to provide tailored content to you the App User.


What we collect - data from form completion:

We can create customisable forms which will appear in the App, and through which we can collect information from the App User. What data is collected depends on the purpose for which the we decided to create the form.

How we use it:

The forms to be submitted by email through a third-party service and the data collected through the forms is used in a safe and compliant way.


What we collect - usage info and device data:

We collect usage information about you whenever you interact with the App. This includes which pages you visit, what you click on, when you perform those actions, what language preference you have, and so on. We also collect information from the device and application you use to access the App. Device data mainly means; operating system version, device type, system and performance information, and browser type. If you are on a mobile device we may also collect the UUID for that device.

How we use it:

We use that usage information to determine how you use our services in order to improve these services for you and all users. It allows us to improve your service experience through a specific device/browser by optimising how our App works in a particular browser, operating system version, or device size. We collect analytics functionality based on that data at an anonymous level in order to have insights about our apps’ usage, so that we can improve the App we provide through our apps. Analytics information available may include but is not limited to the most visited features in the App, number of app downloads and the number of app visits per operating systems version. This information may be used to determine the success of our marketing campaigns and to personalise those advertising campaigns.  The information will be hosted within third-party software such as Google Analytics.


What we collect - Geolocation data:

The App may collect location data from App Users. Your device/browser will ask you explicitly for permission to access your location. Location data collected includes mainly the latitude and longitude.

How we use it:

The data is used to provide and personalise location-based functionality within The App. For example, the App can use your location to provide you with notifications if you are at Moness (e.g. Discounted Spa slot today at 2pm), or to help you find directions on a map. The data is also used to provide us with analytics about location where our app is most downloaded, at an anonymous level.


What we collect - information from third-party integrations:

We collect data from third-parties and integration partners if you gave permission to those third parties and partners to share your information with us or where you have made that information publicly available online. These services are not activated automatically, but require explicit authorisation by you. For example, the App may ask some Facebook permissions allowing it to perform actions (Logging in through Facebook) with the App User’s Facebook account and to retrieve information from it. For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook Privacy Policy. The permissions asked may include but are not limited to the following: id, name, picture, gender, check-ins, likes etc. Certain connections of the User, such as Friends, are also available. If the user has made more of their data public, more information will be available. The App may also allow interaction with social networks or other external platforms directly from the pages of The App. The interaction and information obtained by the App are always subject to the user’s privacy settings for each social network. If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even when users do not use it.

How we use it:

The data collected is used to help us provide aspects of the App (e.g. Facebook Login, integration with a booking engine within The Platform and The App). On your instructions, we share your information or data if you choose to use an integration in conjunction with the App, to the extent necessary to facilitate that use. We comply with high levels of confidentiality and best practice in privacy and security standards and we regularly review these standards and practices.


System Logs and Maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address). We keep log files - including your personal data - for up to two years. Who can I contact? You can contact us as follows: iinfo@moness.com You can find complete contact information on website contact page.

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