- All bookings require a non-refundable deposit of 50%
- Please arrive ten minutes prior to appointment time.
- Please inform us at the time of booking of any medical conditions that may affect your treatment, particularly NUT ALLERGIES, of choice so that we can offer a suitable alternative
- A minimum of 24 hours notice required for all cancellations to avoid cancellation charges (48 hours for larger parties).
- To allow for the smooth running of the spa, and to prevent inconvenience to others, any late arrivals for a treatment will finish at the allotted time
- We reserve the right to modify treatments and appointment times to ensure that maximum standards of service and quality are met.
- To ensure your preferred time and service is available we recommend to book in advance.
- Leisure facilites at Moness Resort form a complementary part of your spa visit and can be withdrawn without notice when deemed essential.
- If we consider a client is under the influence of Drugs or Alcohol, we reserve the right to cancel or amend treatments accordingly. In this event, full payment will be charged or the voucher invalidated